Terms of Use for Hybridcaservice.md

Effective Date: August 7, 2025

Introduction

Welcome to Hybridcaservice.md ("we," "us," or "our"). These Terms of Use ("Terms") govern your access to and use of our website (hybridcaservice.md), our services, and our social media accounts (Facebook Messenger, WhatsApp). By accessing or using our services, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Eligibility

You must be at least 18 years old to use our services. If you are a parent or guardian allowing a minor to use our services, you are responsible for their actions.

2. Use of Our Services

We provide hybrid online services, including automated customer support via API integrations on platforms like Facebook Messenger and WhatsApp. You agree to:

• Use our services only for lawful purposes and in compliance with these Terms.
• Provide accurate and complete information when interacting with us.
• Not misuse our services, including attempting to hack, disrupt, or overload our systems.
• Not use our services to engage in fraudulent, abusive, or harmful activities, such as phishing, spamming, or distributing malware.

3. Account Responsibilities

To use certain features, you may need to create an account. You are responsible for:

• Maintaining the confidentiality of your account credentials.
• All activities conducted through your account.
• Notifying us immediately of any unauthorized access to your account at info@hybridcaservice.md.

We reserve the right to suspend or terminate your account for violations of these Terms or applicable laws.

4. Intellectual Property

All content on our website and services, including text, graphics, logos, and software, is owned by or licensed to us and protected by copyright, trademark, and other laws. You may not copy, modify, distribute, or reproduce our content without our written permission, except for personal, non-commercial use.

5. Payments and Fees

Pricing: The prices for our services are displayed on our website or communicated during the ordering process, inclusive of applicable taxes. Additional fees (e.g., delivery or transaction fees) will be clearly disclosed.

Payment: Payments are processed securely through our trusted payment partners. You agree to provide valid payment information and authorize us to charge the applicable fees.

Refunds: Refunds, if applicable, will be processed in accordance with our refund policy [please contact us for details].

6. User Content

You may submit content (e.g., messages, reviews) through our services. You grant us a non-exclusive, worldwide, royalty-free license to use, store, and display this content to provide and improve our services. You are responsible for ensuring your content does not:

• Infringe on third-party rights (e.g., copyright, privacy).
• Contain unlawful, offensive, or harmful material.

7. Limitation of Liability

To the fullest extent permitted by law:

• Our services are provided "as is" without warranties of any kind, express or implied.
• We are not liable for indirect, incidental, or consequential damages arising from your use of our services, including loss of data, profits, or business opportunities.
• Our liability for any direct damages is limited to the amount you paid for the service in question.

8. Termination

We may suspend or terminate your access to our services if you violate these Terms, engage in unlawful activities, or at our sole discretion. Upon termination, your right to use our services ceases, and we may delete your data, subject to legal obligations.

9. Governing Law

These Terms are governed by the laws of the Republic of Moldova. Any disputes arising from these Terms will be resolved by the competent courts in Chișinău, unless otherwise required by law.

10. Changes to These Terms

We may update these Terms to reflect changes in our services or legal requirements. We will notify you of significant changes via email or a notice on our website. Continued use of our services after such changes constitutes acceptance of the updated Terms.

11. Contact Us

For questions or concerns about these Terms, contact us at: